Innovation Retreat

Introduction This Program is designed for the management teams to create new marketable ideas to enhance competitiveness. This is not a training session; it is a retreat where leaders/managers use creative techniques and process to create new customer oriented ideas. This Program has a strong emphasis on the post-retreat actions. Value to the Organization Organization can improve its competitive edge by using the Retreat to work on these focal areas: New Services/Products e.g. develop the next generation credit card New Service Experience e.g. create a new experience for our guests as they enter our hotel New Positioning e.g. make service X appealing to the elderly segment New Channels e.g. develop ways to reach the under 18s segment Survival e.g. the situation is forcing us out of business, what we can do to turn around Phases 1) Preparation (half day) The facilitator works with the leader to: Determine the focal challenge Provide overview to the leader Committing to post-retreat actions 2) The Retreat (1-2 days) The management team meets to generate ideas on the focal area/issue and work out action plan. This facilitator-led session includes: Skills building Ideation Idea development Implementation Planning 3) Follow up (3 hrs) The management team meets to evaluate the progress or outcome of the implementation. This is a facilitator-led meeting for: Refining the ideas Learning from the actions Sharing knowledge Planning forward actions See It Works! Return copyright ã 2003 ThinkingSphere

Finding the time and space to think differently